As part of our buying and selling process, as soon as you make a purchase on Le Sphère Plaisir , we collect some of your information. This is your name, your address, your email address, your telephone number. The Internet Protocol address (IP address) of your computer is sent to us whenever you browse The Pleasure Sphere. This gives us some details about the browser used and the operating system of the computer used. When marketing via email, you may receive emails from Sphere Plaisir , with your permission. These emails will report on new products, as well as updates and current orders.

ARTICLE 2 - CONSENT

How to obtain your consent? When you wish to do one of these actions: complete a transaction, verify your credit card, place the order, schedule delivery or return the purchase, you must provide us with personal information. We therefore assume that we have received your consent to collect your information. However, we may ask for your consent more explicitly or give you the choice to refuse. This will happen if we need your personal information for marketing or other reasons. How to withdraw your consent? At the stage of sending text messages, the data is transmitted to our operator to send the messages. The operator is only in contact with the information when initiating a marketing campaign and sending messages. To stop receiving messages, one of the solutions is to reply to the message with STOP. The recipient who no longer wishes to receive them can also contact the email address sphereplaisir@gmail.com so that they can be properly unsubscribed.

Once you give your approval, you can always withdraw it. So, if you no longer want us to contact you or collect your information, you can let us know via sphereplaisir@gmail.com or by mail to 1100 Avenue du Docteur Penfield, Montréal, QC, H3A 1A8

ARTICLE 3 - DISCLOSURE

The publication of your personal information can only occur if the law obliges us to do so or in the event that one of our General Conditions of Sale and Use is violated.

ARTICLE 4 – SHOPIFY

Shopify Inc is the company that hosts Pleasure Sphere . The commerce platform used to sell you Sphère Plaisir services and products is provided by Shopify Inc. They store your various information in their storage system and databases. Data is preserved on a secure server protected by a firewall within their application. As soon as you make a purchase through a direct payment gateway, when you want to pay, your credit card information is stored by Shopify. This information is then encrypted according to the PCI-DSS standard. This is in fact the data security standard established by the payment card industry. The duration of storage of data relating to your purchase extends until the moment you finalize your order. Thus, when the finalization is done, the data is deleted from the database. The various information used for your order goes through Shopify and payment processors. We therefore have no direct access to this information. The various direct payment gateways comply with the PCI-DSS standard which stands for Payment Card Industry Data Security Standard. This security standard was designed by the five main card networks, namely: Visa , MasterCard , American Express , Discover Card and JCB . Its role is to ensure the secure processing of credit card data as part of the purchases you make on Sphère Plaisir and by its service providers. See the Shopify Terms of Service here for additional information.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Overall, the different services are provided by the suppliers we use. Indeed, they will collect, use and disclose your information if necessary in order to carry out the services they provide to us. Payment processing is an example of these services provided. Please note, however, that certain providers such as payment gateways and other payment transaction processes have their own privacy policies. These policies relate to the information we must provide for your purchase transactions on Sphère Plaisir . To understand more about how providers will treat your personal information, we advise you to carefully read their privacy policies. Thus, the confidentiality policies of the networks are at the following addresses: that of Visa here, that of American Express here, that of MasterCard here , that of JCB here or that of Stripe here . Third-party providers and their facilities may be located in another jurisdiction (different from us and you). So, if you require the services of a supplier for a transaction, you should consider their jurisdiction. This is because your data may be governed by the laws of the jurisdiction where the provider or its facilities are located. Let's take the following example: you are in Canada and the payment gateway that handles your exchange is in the United States then the information that was used to conclude the transaction could be published according to United States legislation like the Patriot Act. This Confidentiality Policy and the General Conditions of Sale and Use of Sphère Plaisir no longer governs you if you are in one of the following cases: you have left the Sphère Plaisir site, you have been referred to another site or to a third party application for your payment.

Connections

By clicking on one of the links on our site, you will be asked to leave Sphère Plaisir . We cannot guarantee the confidentiality of these other sites. We therefore advise you to read their privacy policies carefully.

ARTICLE 6 - SECURITY

Many precautions are taken by our service to protect your personal data. Additionally, we use industry-leading best practices to ensure your information is not inappropriately lost, misused, accessed, published, modified or deleted. In addition, the credit card information that you provide to us is encrypted using the SSL security protocol and stored with AES-256 type encryption. This means that no man can have access to your entire card number. Because there is no longer a 100% secure method of transmission over the Internet or electronic storage, all PCI-DSS requirements are met and we add other industry-recognized standards to further more security.

COOKIE FILES

We have categorized below a list of cookies to give you the opportunity to choose which ones you wish to allow. _session_id, Shopify uses this as a unique session identifier to store information specific to your session (referrer, landing page, etc.). _shopify_visit, it is used to save cookies for a period of 30 minutes after your last visit. After this time, no data is recorded in the database. Sphère Plaisir ’s internal statistics tracking system uses this file to record the number of visits. _shopify_uniq is a file that expires at midnight the next day depending on the visitor's location. In fact, it allows you to determine the number of visits to a store per unique customer. cart, it is a unique identifier which lasts 02 weeks in order to store information specific to your shopping cart. _secure_session_id is a unique session identifier. Storefront_digest is also a unique identifier. When the store has a password, it is undefined. It is used to find out about the accessibility of the current visitor to the store.

ARTICLE 7 – AGE OF CONSENT

As soon as you use Sphere Plaisir , this means that you are the age of majority in your country, state or province of residence. You also give us your consent so that a minor under your sponsorship can use Sphère Plaisir .

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

Our privacy policy is subject to change at any time, so you should review it frequently. Therefore, once the changes are made and published on the website, they will take effect immediately. When changes are made to the content of the policy, you will be informed in order to know more about the information we collect, how to use it, and the circumstances for publishing it if necessary. In the event of acquisition by or merger of Sphère Plaisir with another business, the new owners will have access to your information to allow us to continue selling products to you.

ARTICLE 9 - SMS MARKETING

To receive our SMS notifications (for your order and abandoned cart reminders) or our SMS marketing offers, you must enter your phone number at checkout. Then you should initiate a purchase and subscribe via our marketing subscription list, then we will send you notifications in due time.

The marketing text messages you may receive cannot exceed 30 messages per month. To unsubscribe, you can respond with one word: STOP. Before receiving text messages or using automation, it is necessary that you send your information (telephone numbers and recipient names). To communicate the analysis and results of the campaign as well as the delivery status of messages, the sending status and sometimes, if the purchase resulted in a sale to Sphère Plaisir , we will store and use your data.

By using the link shortener in text messages, we are able to know whether the link was clicked or not by collecting the information. Then we can use them to display the results in analytics. Once you decide to use a third party service that is not within the scope of smsbump.com, you will be referred to their specific third party policies which you must accept. Smsbump.com being our text message operator, it represents the system we use for sending SMS (third party link shortener, GA tracking, etc.).

The sending of messages is ensured by our message operator using the data that we transmit to them. It is only at the stage of initializing a marketing campaign and sending messages that the operator comes into contact with the information. When recipients no longer want to receive messages, they must send a message with STOP as the response. They can also contact via the email address SpherePlaisir@gmail.com to be removed.

QUESTIONS AND CONTACT INFORMATION

You can contact our Privacy Officer at SpherePlaisir@gmail.com or by mail if you want:

• - Access, correct or delete personal information we hold about you
• - File a complaint
• - Have additional information

[Re: Privacy Standards Officer]